Resume
As an experienced professional with a background in pharmacy, software testing and quality control, I bring a unique skillset aimed at enhancing proficiency and quality assurance. My goal is to further develop my leadership skills through the MBA program at ODU, drawing on my analytical and communicative expertise gained across healthcare and technology sectors.
Academic Background
August 2024
Old Dominion University
Bachelor's Degree in Health Services Administration, Minor in Management
December 2022
Virginia Peninsula Community College
Associate Degree in Computer Science
Professional Experience
DoD Contractor
2023- Present
Performs quality control testing for Army Training and Development’s eight (8) software applications. Compiles detailed meeting minutes for distribution to government officials to facilitate informed decision-making. Manages daily Human Resources tasks.
Accomplishments: maintains a 99% testing accuracy rate and 100% compliance with Army SOPs.
Specialty Pharmacy
Demonstrate comprehensive knowledge in specialty medication regimens and their respective insurance requirements. Navigate complex insurance procedures and patient assistance requirements, advocating for patient access for affordable healthcare. Develop and refine workflows and procedures to uphold accreditation standards for URAC and ASHP, emphasizing efficiency and quality assurance. Deliver comprehensive training sessions to pharmacists and technicians, equipping them with the necessary skills and knowledge to navigate pharmacy processes and software effectively.
Accomplishments: Served on URAC Accreditation Committee to ensure compliance with standards and quality improvement initiatives. Member of NCODA’s Oncology Pharmacy Technician Association participated in and spoke at conferences to facilitate peer collaboration and stay up to date with industry best practices.
Quality Control Coordinator
Pharmacy & Patient Assistance Specialist
2021-2023
Hospital Pharmacy Technician
Inpatient Pharmacy
2018- 2021
Demonstrate versatility by mastering all roles in the inpatient pharmacy, including intravenous medication preparation, narcotic dispensing, and nonsterile compounding. Manage and maintain four (4) pharmacy software programs and barcode database. Operate and troubleshoot pyxis machines. Oversee medication carousel systems, utilizing barcode scanning technology to maintain compliance with regulatory standards and patient safety protocols.
Accomplishments: Represented pharmacy technicians on the Workflow Redesign Team offering valuable feedback on workflow changes and their impact on various pharmacy roles.